Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreRidesPlatform Terms for Ride-Hailing Services: Customers (ZA) (ENG) (effective as of 31.01.2026)Platform Terms for Ride Hailing Services: Service Providers (ZA) (in ENG) (effective as of 01.10.2025)Vehicle Branding Terms and ConditionsView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility ACRISS-Based Vehicle Classification FAQsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
RidesPlatform Terms for Ride-Hailing Services: Customers (ZA) (ENG) (effective as of 31.01.2026)Platform Terms for Ride Hailing Services: Service Providers (ZA) (in ENG) (effective as of 01.10.2025)Vehicle Branding Terms and ConditionsView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility ACRISS-Based Vehicle Classification FAQsView more
