Please note that in countries where a minimum fee is applicable, it remains constant, regardless of the duration or distance travelled, and is charged after the car is unlocked. To see if a minimum fee applies in your country and what it's, please select a vehicle in the app, pull up the bottom sleeve screen, and scroll down to the pricing details.
If you have been charged more than the order price stated in your invoice, it may be due to debt for a Bolt Food order or a taxi ride. This can happen if we cannot collect payment from your card, so please check your order history and bank account.
If you believe the charge is incorrect, please get in touch with our support team via the app.
