How to change my profile picture in El Salvador, Honduras, South Africa and Mali

To change your profile picture, please contact our Support team via the app and provide the following:

  • A photo of you holding a government-issued PrDP and a piece of paper with today's date on it
  • A new profile photo.

Please make sure that your profile picture meets the requirements:

  • Your face is centred in the frame (a smile goes a long way!)
  • There is only you
  • The image is not blurry
  • You don’t wear a hat or sunglasses (eyeglasses and religious garments are accepted)
  • The photo is taken in good lighting (try facing a light source, like a lamp or window)
  • The image is taken against a solid background
  • The photo is taken with the camera at eye level.

Request in seconds, ride in minutes.

Available for iOS and Android devices.
Request in seconds, ride in minutes.