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About Bolt
Driver requirements and information in South Africa
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my account details
How to change my bank account details in South Africa
How to change my profile picture in El Salvador, Honduras, South Africa and Mali
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Driver and vehicle requirements
Premium vehicle category - Johannesburg
Driving with Bolt
Driving in other cities
How to add a new vehicle
How to change or leave my fleet in Portugal and South Africa
How to join a fleet
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Earnings and payments
Bonus was not added
Booking fees in South Africa
Cancellation fee was not added
How are prices calculated?
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Trip issues
ETA is incorrect
I don't receive orders
I have a complaint about rider behaviour
I picked up a wrong rider
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Using Bolt app
How do I upload my documents?
How does the airport queuing system work?
How to contact a rider
How to handle scheduled rides
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