Operations Specialist
We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our Poland ride-hailing operations.
About us
With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Your daily adventures will include:
- Create and optimise processes – efficiency is our priority; you will help us find the most efficient way to run operations
- Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements
- Hands-on supply management in Poland - working autonomously and taking initiatives through the stages of driver acquisition, conversion and activation
- Analyse data – you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation
- Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges
About you:
- You have 1+ years experience in an analytical position
- You are a strong collaborator with excellent communication skills (both verbal and written) in English and Polish
- You are highly analytical and have a data-driven mindset with excellent Excel skills
- You are a hustler, not stopping after several obstacles a day
- You are passionate about new technologies and ride-hailing
- You have a strong motivation to solve problems creatively and efficiently
- You thrive in a fast-paced environment
- You are detail-oriented and organised
- You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Become part of our Business Operations team
We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.