Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (Last update: 17.02.2024)General Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreDeliveryInternal Complaint-Handling System RulesGeneral Terms for ClientsGeneral Terms for PartnersView moreMicromobilityBolt Balance Terms and Conditions (effective as of 21.07.2022)Bolt E-Vehicles Terms of Service (Cyprus)Bolt E-Vehicles Terms of ServiceView moreRidesTerms and Conditions for Passengers (Last update: 17.02.2024)Internal Complaint-Handling System RulesBranding: General TermsView moreOtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (Last update: 17.02.2024)General Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
DeliveryInternal Complaint-Handling System RulesGeneral Terms for ClientsGeneral Terms for PartnersView more
MicromobilityBolt Balance Terms and Conditions (effective as of 21.07.2022)Bolt E-Vehicles Terms of Service (Cyprus)Bolt E-Vehicles Terms of ServiceView more
RidesTerms and Conditions for Passengers (Last update: 17.02.2024)Internal Complaint-Handling System RulesBranding: General TermsView more
OtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more