Account Manager
We are looking for an Account Manager to join our Food Delivery team in Bucharest.
About us
With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Your daily adventures will include:
- Manage, organize, and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.
- Analyze key performance metrics to gain insights and improve customer performance.
- Forecast growth and evaluate the achievement of our business goals.
- Execute and refine our operational strategy, and solve daily commercial and operational issues.
- Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
- Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.
- Work with cross-functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)
About you:
- 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.
- Excellent communication & written skills in English and Romanian.
- Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
- Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
- Commercial vein: ability to build and maintain long-term professional relationships with business partners using listening, negotiation and persuasion skills.
- Ownership: ability proactively find solutions to business problems.
- Passion: drive to work with new technologies or with food tech.
- Excellent communicator: ability to effectively communicate with many stakeholders involved.
- Outstanding project manager: capable of managing multiple projects, resources, priorities and time.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Become part of our Business Operations team
We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.