Understanding what an insurance cover actually provides can be complicated so we are providing this document for information purposes and to provide a helpful overview of how our Insurance policy works for both drivers and passengers. However, this summary does not constitute any form of contractual commitments between Bolt Nigeria and any driver or passenger.
Bolt has purchased this insurance cover to protect against certain risks that may arise on a Bolt Trip. This insurance cover is provided to all users of the Bolt application at no cost to users.
The insurance cover has been purchased by Bolt in the form of an insurance policy (the “Policy”) from and underwritten by AIICO Insurance plc (“AIICO Insurance”), as regulated by the National Insurance Commission. Venia Technologies ltd (“AutoGenius”) are the policy managers in charge of the everyday operation of the insurance product.
Bolt is providing this Insurance policy to its users at no extra cost and the policy is set up to protect you against certain risk (up to certain limits) by enabling you to submit a claim to AIICO insurance via AutoGenius in the unfortunate event that you suffer loss of personal effects, bodily injury, temporary or permanent disability or death resulting from an incident while on a trip using the Bolt application in Nigeria during the period where this policy is in effect.
Here is a summary of the covers that are available to you and which are subject to the terms and conditions of the Policy:
|Insured event||Insured Amount|
|Medical expenses (bodily injury)||₦200,000|
|Loss of personal effects||₦100,000|
|Total Value of Insurance Cover||₦3,150,000|
NOTE: The maximum total amount the Insurer will pay in the aggregate for an Insured Person for all injuries and loss arising from any one accident is ₦3,150,000.
Insured amount for death up to ₦500,000 is provided by AIICO under the Policy, the exceeding amount up to ₦2,000,000 is provided by Bolt. In all cases will AutoGenius handle your claim with the same level of diligence.
Further coverage details:
Who is covered
Driver and/or Rider on the Bolt platform at the time of and physically affected by the accident during the Effective period.
What is the scope of coverage
Coverage begins from the point of acceptance of a ride request and lasts until the completion of the ride using the Bolt app as more particularly described in the definition of “effective time” below covered under “Defined terms”.
Where is this coverage applicable
Coverage is applicable in all active Bolt cities across Nigeria.
Who is the insurer
The insurer is AIICO Insurance PLC. You can visit their website here: www.aiicoplc.com The insurance contract is managed by Venia Technologies ltd. You can visit their website here: www.myautogenius.com
How do I submit a claim
In the event You might have a claim, You would need to submit a claim via one of the following channels:
In the event of any occurrence likely to give rise to a claim under this Policy written notice shall be reported to AutoGenius as soon as possible and in any event, within 14 days of the date of the Accident.
Evidence required from Claimant:
If any claim under this Policy shall be in any respect fraudulent or if any fraudulent means or devices shall be used by You or anyone acting on your behalf to obtain a payment under this Policy, AIICO & AutoGenius shall be under no obligation to entertain such claim.
Your claim will be voidable in the event of misrepresentation, misdescription or non-disclosure of any material information by or on your behalf.
The Policy excludes cover for Bodily Injury which is the result of or is contributed to by:
a. Rider: the Effective time begins from the time the Driver accepts a requested ride until the Rider exits the vehicle or the trip ends, whichever comes first; b. Driver: the Effective time begins from the time the Driver is online on the Bolt platform and ends the moment they go offline or sign out from the platform. 8. Place of Insurance: Federal Republic of Nigeria 9. Terms and conditions: AIICO General Terms & Conditions for Bolt ride hailing insurance
This document is subject to change without notice. This is not an insurance policy document and does not constitute any form of contractual commitments between Bolt Nigeria, AIICO, Venia Technologies and any driver or passenger. Terms and Conditions Apply. END OF DOCUMENT