Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreRidesBolt Rewards Guidelines for DriversPlatform Terms for Ride-Hailing Services: Customers (NG) (ENG) (effective as of 31.01.2026)Lost items Supplement to Passenger and Driver T&CsView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility ACRISS-Based Vehicle Classification FAQsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
RidesBolt Rewards Guidelines for DriversPlatform Terms for Ride-Hailing Services: Customers (NG) (ENG) (effective as of 31.01.2026)Lost items Supplement to Passenger and Driver T&CsView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility ACRISS-Based Vehicle Classification FAQsView more
