Izgubljeni predmet

Izgubljeni predmet

Ukoliko ste svoj predmet ostavili u vozilu, imat ćete 24 sata da kontaktirate vozača putem aplikacije. Provjerite svoju povijest vožnje kako biste vidjeli ovu opciju. U slučaju da vozač ne odgovara, obratite se našem timu za podršku putem aplikacije.

Ako je prošlo više od 24 sata, obratite se našem timu za podršku putem aplikacije kako biste dali pojedinosti o vožnji. Pojedinosti bi trebale uključivati ​​telefonski broj korišten za narudžbu i opis artikla.

     

Izgubljeni mobitel

Znamo da gubitak mobitela može biti stresan i tu smo da vam pomognemo ga pronaći. Ispunite obrazac u nastavku kako bi nam poslali sve potrebne podatke.

If applicable you should use the same email address associated with your access to the Bolt Platform but please make sure you have access to the email.
Where you would like our agents to contact you
  • We must authenticate your identity and account for your safety, and so we can help you.
  • By letting us disclose your contact details, you acknowledge that we'll provide your phone number to the driver of this particular journey. The driver may contact you directly using this number.
  • Please note that we hold no responsibility for how the driver uses the contact information you share.
  • We're committed to helping you and seeing your item returned, but please remember that neither Bolt nor drivers are responsible for forgotten belongings. We can't guarantee that a driver will find and return your item, given their status as independent contractors.