Police Clearance Certificate

Every Bolt driver is required to submit a copy of Police Clearance Certificate, otherwise known as the Certificate of Good Conduct.

You must visit your nearest (Directorate of Criminal Investigations) DCI or Huduma Centre to get your fingerprints captured. Application must be done in person. Check out the steps below on how to complete this requirement.

Visit your nearest cyber cafe, log into your e-citizen portal, fill in the C24 form online, and book an appointment at the nearest DCI Centre or Huduma Centre. Payment is via MPESA Only.

You must bring one copy of the C24 printed on both sides of A4 paper, two copies of the invoices you receive from DCI, your original National ID and one photocopy of the National ID.

The certificate will be valid for one year from the date of issue. The PCC must be submitted to Bolt within 30 days of issuance.

It costs KES 1050 to get your PCC.

You will receive an outcome through email from the DCI once processing is complete. Log into your e-citizen portal to download the PCC.

Upload the PCC onto your Bolt Driver Profile through this link.

We also accept Peleza Criminal Record Reports. You can get one at an extra cost of KES 650 by clicking on this link. Before requesting a Peleza Report, ensure your fingerprints have been captured at the DCI.