По-безопасни пътувания с Bolt
Независимо дали избирате автобомил за пътуване с Bolt, или се качвате на скутер или на електрически велосипед, можете да сте спокойни — щом стане дума за безопасност, можете да разчитате на нас.
Търсите информация за безопасността на водачите? Разгледайте нашата страница за безопасност на водачите.
Peace of mind, every time you ride
Enable pickup codes for extra security
With pickup codes, you'll always get in the right Bolt car, as nobody else can take your trip by mistake.
Your personal information stays private
Your address and phone number remain hidden from your driver.
Trusted Contacts
Add someone you trust, and if there’s ever a safety concern and we can’t reach you, we’ll notify them.
24/7 Support
Our Support team is always online. Contact them through the Bolt app or via phone.
Women for Women
A special ride type that allows women to request rides only from female drivers.
Rate Your Driver
Ratings allow us to review driver behaviour and block those who violate our Terms of Service.
Your number stays private
When you make a call via the Bolt app, your phone number remains hidden.
Emergency Assist
Quickly and discreetly alert an emergency response team with our in-app Emergency Assist button. This will also notify our Safety team, who will make an immediate welfare call.
Share Location
Send the car's make, model, registration number, and live location to friends or family via a shareable link. All trips are also tracked and recorded.
Enable pickup codes for extra security
With pickup codes, you'll always get in the right Bolt car, as nobody else can take your trip by mistake.
Your personal information stays private
Your address and phone number remain hidden from your driver.
Trusted Contacts
Add someone you trust, and if there’s ever a safety concern and we can’t reach you, we’ll notify them.
24/7 Support
Our Support team is always online. Contact them through the Bolt app or via phone.
Women for Women
A special ride type that allows women to request rides only from female drivers.
Rate Your Driver
Ratings allow us to review driver behaviour and block those who violate our Terms of Service.
Your number stays private
When you make a call via the Bolt app, your phone number remains hidden.
Emergency Assist
Quickly and discreetly alert an emergency response team with our in-app Emergency Assist button. This will also notify our Safety team, who will make an immediate welfare call.
Share Location
Send the car's make, model, registration number, and live location to friends or family via a shareable link. All trips are also tracked and recorded.
These innovative features ensure our riders always feel safe and comfortable while riding with Bolt.
Products, features, and insurance coverage vary by country. Some features listed here may not be available in your app.
Ride Check
This functionality allows us to detect any unexpected & excessively long stops during rides.
Identity verification
Our drivers submit a real-time selfie as part of our identity verification process during registration, as well as on a regular basis.
Driving shift limits
A consecutive driving hours limit allows drivers to get sufficient rest and always stay fresh and alert at the wheel.
Ride Insurance
Bolt trip protection covers unexpected injuries, medical expenses, and hospital stays.
Ride Check
This functionality allows us to detect any unexpected & excessively long stops during rides.
Identity verification
Our drivers submit a real-time selfie as part of our identity verification process during registration, as well as on a regular basis.
Driving shift limits
A consecutive driving hours limit allows drivers to get sufficient rest and always stay fresh and alert at the wheel.
Ride Insurance
Bolt trip protection covers unexpected injuries, medical expenses, and hospital stays.
Оставайте в безопасност преди, по време и след пътуването
Преди
Проверете дали лицето на водача, марката на автомобила и регистрационният номер съвпадат с показаните в приложението.
По време
Нашите функции Сподели данни за пътуването и Спешна помощ ви позволяват да пътувате без притеснения.
След
Оценете водача си честно. Тези, които многократно получават ниски оценки, ще бъдат блокирани.
Безопасност на две колела
Ние постоянно работим върху функциите, за да сме сигурни, че ще достигнете крайната си цел бързо и удобно, но преди всичко — безопасно.
Режим за начинаещи
Ограничаваме скоростта на вашия скутер до 15 км/ч, така че първите ви 5 пътувания да са бавни и стабилни.
Когнитивен тест на реакциите
Създаден така, че да намали броя на потребителите, които решават да карат нашите скутери в нетрезво състояние.
Засичане на возенето на пътник
Напълно патентована функция, с която се установява, ако на скутера се возят двама или повече души. Предотвратяване на тази изключително рискова дейност.
Режим за начинаещи
Ограничаваме скоростта на вашия скутер до 15 км/ч, така че първите ви 5 пътувания да са бавни и стабилни.
Когнитивен тест на реакциите
Създаден така, че да намали броя на потребителите, които решават да карат нашите скутери в нетрезво състояние.
Засичане на возенето на пътник
Напълно патентована функция, с която се установява, ако на скутера се возят двама или повече души. Предотвратяване на тази изключително рискова дейност.