If you are not getting cash requests:
Check your balance
When your balance reaches a certain negative amount, you have to decrease your debt to start getting cash orders again.
You can reduce your debt by:
- Completing cash pick up orders (i.e. pay at the restaurant)
- Pay the outstanding balance owed to Bolt.
Adjust your cash amount
If you previously reported a cash shortage, you may not be getting cash requests. Please adjust your cash balance to start receiving requests:
- Open the Menu
- Tap All deliveries
- Select the Cash block then enter the amount of cash/money you have
- Click the Submit button.
If you have any questions about this, please contact Support through the app for help.
Note: If you're unable to add a decimal number in the collected cash amount field, open Extra settings and untick the Use numeric keyboard for cash input box. This will allow you to switch from a numeric keypad to a standard keyboard for cash-related input.
