Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive Terms and ConditionsBolt Drive Terms and Conditions (effective as of 08.07.2026)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreBolt for BusinessBolt Business Terms & ConditionsView moreDeliveryTerms and Conditions for Clients (in English)Terms and Conditions for Delivery Partners (effective as of 03.08.2026)Terms and Conditions for Clients (effective as of 03.08.2026)View moreRidesTerms and Conditions for Service Providers (effective as of 22.01.2026)Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreOtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBolt Drive Terms and ConditionsBolt Drive Terms and Conditions (effective as of 08.07.2026)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more
DeliveryTerms and Conditions for Clients (in English)Terms and Conditions for Delivery Partners (effective as of 03.08.2026)Terms and Conditions for Clients (effective as of 03.08.2026)View more
RidesTerms and Conditions for Service Providers (effective as of 22.01.2026)Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
OtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View more