Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt for Business Account (effective as of 26.05.2026)Passenger Terms of Service for Ride Booker rides (Bolt for Business) (effective as of 26.05.2026)View moreRidesTerms of Use of the Platform - Service Providers, including embedded financial services (FR) (in ENG) (effective as of 08.06.2026)Internal Complaint-Handling System RulesFrance Driver Survey Terms and ConditionsView moreOtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Bolt for Business Account (effective as of 26.05.2026)Passenger Terms of Service for Ride Booker rides (Bolt for Business) (effective as of 26.05.2026)View more
RidesTerms of Use of the Platform - Service Providers, including embedded financial services (FR) (in ENG) (effective as of 08.06.2026)Internal Complaint-Handling System RulesFrance Driver Survey Terms and ConditionsView more
OtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView more
