Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBOLT PLUS Subscription TermsBolt Drive General Terms and ConditionsBolt Drive Conduct Guidelines View moreBolt for BusinessBOLT PLUS Subscription TermsView moreDeliveryTerms and Conditions for Delivery Partners (in English) (valid from 09.03.2026)Internal Complaint-Handling System RulesBOLT PLUS Subscription TermsView moreMicromobilityBOLT PLUS Subscription TermsBolt Balance Terms and ConditionsBolt E-Vehicles Terms of ServiceView moreRidesInternal Complaint-Handling System RulesBOLT PLUS Subscription TermsRules for passengersView moreOtherInternal Complaint-Handling System RulesBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBOLT PLUS Subscription TermsBolt Drive General Terms and ConditionsBolt Drive Conduct Guidelines View more
DeliveryTerms and Conditions for Delivery Partners (in English) (valid from 09.03.2026)Internal Complaint-Handling System RulesBOLT PLUS Subscription TermsView more
MicromobilityBOLT PLUS Subscription TermsBolt Balance Terms and ConditionsBolt E-Vehicles Terms of ServiceView more
RidesInternal Complaint-Handling System RulesBOLT PLUS Subscription TermsRules for passengersView more
OtherInternal Complaint-Handling System RulesBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility View more
