Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive General Terms and ConditionsBolt Drive Conduct Guidelines Bolt Balance Terms and ConditionsView moreDeliveryTerms and Conditions for Delivery Partners (in English) (valid from 09.03.2026)Internal Complaint-Handling System RulesTerms and Conditions for Delivery Partners (in English) (valid from 29.05.2024 until 08.03.2026)View moreMicromobilityBolt Balance Terms and ConditionsBolt E-Vehicles Terms of ServiceTerms of Use - Beta ProductsView moreRidesInternal Complaint-Handling System RulesRules for passengersLatvia Driver Survey Terms and ConditionsView moreOtherBOLT PLUS Subscription TermsInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBolt Drive General Terms and ConditionsBolt Drive Conduct Guidelines Bolt Balance Terms and ConditionsView more
DeliveryTerms and Conditions for Delivery Partners (in English) (valid from 09.03.2026)Internal Complaint-Handling System RulesTerms and Conditions for Delivery Partners (in English) (valid from 29.05.2024 until 08.03.2026)View more
MicromobilityBolt Balance Terms and ConditionsBolt E-Vehicles Terms of ServiceTerms of Use - Beta ProductsView more
RidesInternal Complaint-Handling System RulesRules for passengersLatvia Driver Survey Terms and ConditionsView more
OtherBOLT PLUS Subscription TermsInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility View more
