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Find the Bolt Category that suits you

Bolt provides a range of services and each service type has its own fare structure and specific requirements, such as car model, driver performance, and service quality. If your car model is not listed below, we encourage you to contact our Customer Support team for further assistance and clarification. Our team will be happy to help address your concerns and provide additional information.

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Vehicle Requirements 

In order to ensure a safe and reliable platform and to maintain an appropriate standard, we expect our partners to observe the vehicle requirements and documents as stipulated by the Ministry of Transportation.

 

  • Vehicles maximum age of 14 years

  • Functional seatbelts for all seats

  • Vehicle must be privately owned by a Malaysian citizen

  • Valid Road Tax

  • Valid Car Grant/VOC

  • E-hailing Insurance Cover Note

  • PUSPAKOM Inspection Certificate

Note: For specific categories, additional requirements apply.

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Comfort

Tailored for passengers who value a smoother and more relaxing travel experience. These vehicles offer enhanced features, such as more legroom, quieter rides, and modern interiors, ensuring a higher level of comfort compared to standard services. 

  • Vehicles maximum age 9 years

  • Minimum 4 seats 

  • Functional seat belts for all seats

  • The vehicle must be privately owned by a Malaysian citizen.

Bolt

Affordable and reliable travel option. These vehicles offer cost-effective rides while maintaining quality and efficiency.

  • Vehicles maximum age 14 years 

  • Functional seat belts for all seats

  • The vehicle must be privately owned by a Malaysian citizen.

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Premium

​Designed for passengers seeking a more luxurious and comfortable travel experience. These services typically feature high-end vehicles, professional drivers, and additional amenities to ensure an elevated level of comfort and sophistication during the journey.

  • Vehicles maximum age 9 years 

  • Functional seat belts for all seats

  • The vehicle must be privately owned by a Malaysian citizen

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XL

Perfect for passengers traveling in larger groups or with extra luggage. These vehicles are spacious and can accommodate more passengers than standard cars, typically seating up to 6 or 7 people comfortably.

  • Vehicles maximum age 14 years 

  • Functional seat belts for all seats

  • Minimum 6 seaters with 6 seat belts

  • The vehicle must be privately owned by a Malaysian citizen

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Executive

​Designed for passengers seeking a premium travel experience with added comfort and luxury. Vehicles in this category must meet high standards of quality, ensuring a smooth and sophisticated ride.

  • Maximum vehicle age: 9 years

  • Functional seat belts for all seats

  • Minimum seats: 6 (excluding the driver)

  • The vehicle must be privately owned by a Malaysian citizen

Important FAQs about Vehicle Categories

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