Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms for PassengersGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreRidesGeneral Terms for PassengersPlatform Terms for Ride-Hailing Services: Service Providers (effective from 15 June 2026) Malaysia Driver Survey 2025 Campaign Terms and Conditions for MalaysiaView moreOtherBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms for PassengersGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
RidesGeneral Terms for PassengersPlatform Terms for Ride-Hailing Services: Service Providers (effective from 15 June 2026) Malaysia Driver Survey 2025 Campaign Terms and Conditions for MalaysiaView more
