Bolt commission fee
Bolt collects commission in all markets where we operate. This fee helps us maintain the platform, provide you with the right support and improve the overall experience for both drivers and passengers. In Malaysia, we charge a commission rate of 18.5% on every completed trip. The remaining 81.5% is credited directly to your account. P.S. Each driver has unique account details. Do not make payments to other bank account except the one shown in your app or invoice.
Important information about commission
Cancellation fees
Unlike commission, cancellation fees are paid to the driver by Bolt when the passenger cancels a ride they had booked after 5 minutes. The compensation is MYR 3 and only applicable for card trips.
Airport & Toll Fees
Toll fees and the MYR 2 airport (KLIA2) fees are automatically included in your fare, ensuring a smooth and transparent experience. If no toll stations are passed during your trip, our system will automatically adjust and deduct the toll amount for you. Please note that toll fees are not applicable for pickup routes and will not be charged.
Important FAQ about Commission
To pay the commission fee, please open Bolt Driver app and:
- Press “Earnings”
- Press “Balance”
- Press “Pay to Bolt”
- Proceed with payment to the exact account details that are displayed
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