Bolt Driver Partner Reboarding

Welcome back! If you’re ready to return to driving with Bolt, we’re here to make the reboarding process simple and fast.

Bolt Driver Partner Reboarding Guide

Welcome back! If you’re ready to return to driving with Bolt, we’re here to make the reboarding process simple and fast.

Who needs to go through reboarding?

You’ve stopped driving with Bolt for a while
Your eVP (e-Hailing Vehicle Permit) has been cancelled or removed
Your eVP (e-Hailing Vehicle Permit) has been cancelled or removed
You’re rejoining with the same or a different vehicle​

Step-by-Step Reboarding Process

Step 1: Express Your Interest

Tap the "Reboarding" button below and fill in the form with your updated details. We’ll review your submission within 1–3 working days.

Reboarding

Step 2: Submit Required Documents

If you’re rejoining with a different vehicle, make sure you have the following valid documents ready: Vehicle Ownership Certificate (VOC) or Vehicle Grant (required) E-Hailing Insurance Cover Note (first page only) (required) The document must clearly show: Car Plate Car Model Expiry Date Year of Manufacture Confirmation of E-Hailing coverage Road Tax (Lesen Kenderaan Motor) (optional, but recommended) For newer vehicles, the insurance cover note may not display the expiry date. In such cases, uploading the Road Tax will help us confirm the vehicle’s validity period. Ensure all documents:​ Documents must be clear and not blurry If you're the owner, the name and vehicle details must match your profile If you're using a rented car, documents must match the vehicle plate number you wish to register Are still valid (not expired)

Step 3: Bolt Review & Follow-up

Once your documents are submitted: Our team will verify your details You may be contacted if anything is missing or needs an update We’ll inform you via email once you’re approved to go back online

Important FAQ about Reboarding

Yes — if your previous EVP is no longer valid, a new one will be required.

Once your documents are verified, Bolt will apply for the new EVP on your behalf.

Yes, as long as it meets our vehicle requirements and all documents are valid.

We’ll review your form within 1–3 working days. Processing EVP reapplication may take longer depending on APAD.

Yes. You can return to Bolt even if you cancelled your EVP before. Just submit your details and documents through the reboarding form — we’ll handle the rest.

Yes. You can drive with Bolt using a rented vehicle, as long as all required documents match the car plate number and are valid.

You should only upload valid and up-to-date documents. Expired documents will delay the reboarding process.

Reboarding review takes up to 3 working days. If you haven’t heard from us after that, contact us through the Bolt Driver app under Help > Send us a message.

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