Frequently Asked Questions (FAQs) for Drivers

Our FAQs section for drivers provides answers to commonly asked questions related to driving and vehicle-related concerns.

Fleet FAQs

You will receive an email in the email address you provided.

  • On the Fleet portal, click on “Add Vehicle” and fill in the required car details
  • On the next page, you are required to add the Inspection Report and submit.
  • Your application would be approved within 24 hrs
  • You can follow up with us via the chat option or send a mail to nigeria-fleets@bolt.eu

Go to your nearest AutoXray facility to get your vehicle inspected.

  • Go to Fleet Owner Portal and start a new driver registration
  • Include the driver documentation as stated above
  • Your application would be approved within 24 hrs
  • You can follow up with us via the chat option or send a mail to nigeria-fleets@bolt.eu

  • You should send a message to us via the chat option or send a mail to nigeria-fleets@bolt.eu. This should include the existing driver’s email, phone number, and name as registered on the Bolt platform.
  • Ensure the existing driver clears the negative balance on his account for a prompt migration to the fleet.

General Questions

Bolt offers fast and affordable rides in more than 500 cities globally. You can check the full list of countries and cities on our website.

There are Bolt offices in almost every city where we operate! For more information, please visit our website and select the city to see the office location and contact details.

Signing up to make money driving with Bolt is easy. Fill in your details here and submit the required documents. Once you receive approval and complete our driver onboarding process, you’ll be ready to start earning good money on your own schedule!

No. Whether the discount is 15%, 50% or even 100%, drivers will get the full value of the ride as Bolt covers the cost of the discount. You don’t have to worry about lower earnings as you’ll still receive the full ride fare and, since discounts bring in more riders, overall earnings actually go up.

Our payment cycle runs from Monday 00:00 to the following Sunday at 23:59, after which you’ll receive a balance statement. If you’re due a payout, you’ll receive it on a weekly basis — no need to wait until the end of the month.

There is also an option to cash out early. Click here for more details.

Ensure all required documents are submitted onto your profile. If you are still stuck, submit a ticket through your driver profile by clicking here.

Submit a ticket through your driver profile by clicking here.

Documents and Vehicles

If you want to update any document (LASSRA, LASDRA Card, Driver's License, etc) you can do that from your driver portal.

In Kaduna State, it is compulsory to have the KADSTRA document. For all other cities listed, we also accept these documents:

  • Driving School Certificate or:
  • Proficiency Certificate

Please visit our offices for assistance. Office Address: Ground Floor, NUT Building, No 3B Bungalow Close, Ribadu Road, Ungwan Rimi, Kaduna.

Yes, but if you don’t own a car, then don’t worry - there are other options available. in some cities, longer-term renters can get financing deals from our partners

If your vehicle qualifies for a particular category, your car will be registered in that category automatically.

You can visit AutoXRay to conduct your Bolt inspection. The inspection will check for the following aspects:

  • Brakes and Suspension
  • Functionality: Brake lights, turn indicators, dashboard electrical components and headlights.
  • Electrical components functionalities: Air conditioner, floor & foot mat condition, car horn, mirrors & adjustment, windscreen wipers (noise-free), vehicle stereo and odour free.
  • Fluid level check: Brake fluid, engine coolant, windshield washer fluid, automatic transmission fluid, cabin air filter and power steering fluid
  • Safety check: Fire extinguisher, hazard warning triangle, jack & accessories and spare tyre

Cosmetic check:

  • Interior: Vehicle and trunk cleanliness, comfort, safety features
  • Exterior: Body free of scratches & dents, no windshield or window cracks, no external mirror cracks, no body panel colours and the trunk opens & closes freely
  • Tyre check: Tyre pressure and tyre tread pattern match
  • Any other defects.

To remove a vehicle from your account, please contact our Support team via the app.

Make money driving with Bolt

Become a Bolt driver, set your schedule and earn money by driving!

Be your own boss. Start driving and earning!

It takes just 2 minutes to submit your information.

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Be your own boss. Start driving and earning!