Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive Terms and Conditions (from 27 July 2026)Bolt Drive Terms and Conditions (from 3.04.2024 to 01.07.2025)Bolt Drive Terms and Conditions (from 01.07.2025)View moreBolt for BusinessBolt Business Terms & ConditionsView moreDeliveryTerms and Conditions for Partners (in English and Polish) (in effect until 15.04.2025)Terms and Conditions for Delivery Partners (from 17.02.2024 to 19.11.2025)Internal Complaint-Handling System RulesView moreMicromobilityBolt Balance Terms and Conditions (from 21.07.2022)View moreRidesInternal Complaint-Handling System RulesBolt Balance Terms and Conditions (from 21.07.2022) Family Profile Terms and ConditionsView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBolt Drive Terms and Conditions (from 27 July 2026)Bolt Drive Terms and Conditions (from 3.04.2024 to 01.07.2025)Bolt Drive Terms and Conditions (from 01.07.2025)View more
DeliveryTerms and Conditions for Partners (in English and Polish) (in effect until 15.04.2025)Terms and Conditions for Delivery Partners (from 17.02.2024 to 19.11.2025)Internal Complaint-Handling System RulesView more
RidesInternal Complaint-Handling System RulesBolt Balance Terms and Conditions (from 21.07.2022) Family Profile Terms and ConditionsView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
