Support
For Riders
For Riders
About Bolt
Bolt public API
Division of responsibilities between partners and Bolt
Where can I find Bolt offices?
Where does Bolt operate?
Account and data
Changing the language of marketing messages
Delete my Bolt data
Delete my account
I can't sign in to my account
See all articles
App and features
Bolt Balance
Bolt categories in my city
Downloading the Bolt app
Giving product feedback
See all articles
Bolt Drive
Connecting a phone via Apple CarPlay and Android Auto
How to get started with Bolt Drive
I can't start the engine
I have a verification issue
See all articles
Bolt E-bikes
E-bike is parked badly
E-bikes are not available
Giving e-bike feedback
How much does using an e-bike cost?
See all articles
Bolt Scooters
Giving scooter feedback
How much does using a scooter cost?
How to finish a scooter ride
How to start a scooter ride
See all articles
Payments and pricing
Adding, changing or removing payment method
Driver asked cash for in-app payment trip
How to get a receipt for my work
How to use expense provider with the work profile
See all articles
Using Bolt
Damage or cleaning fee
Driver took a poor route
Estimated time of arrival
How to contact my driver
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app
