Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountView moreDeliveryGeneral Terms to Bolt Food delivery service with the Client (applicable from 19.10.2026)Terms and Conditions for Delivery Partners (effective as of 19.10.2026)Terms and Conditions for ClientsView moreMicromobilityBolt E-Vehicles Global Terms of Service (up to 03.12.2025)Bolt Balance Terms and Conditions (effective as of 21.07.2022)Terms of Use - Beta ProductsView moreRidesTerms and Conditions for ClientsInternal Complaint-Handling System RulesGeneral Terms for Bolt Send for CarriersView moreOtherBOLT PLUS Subscription Terms (valid as of 29 April 2023)Bolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
DeliveryGeneral Terms to Bolt Food delivery service with the Client (applicable from 19.10.2026)Terms and Conditions for Delivery Partners (effective as of 19.10.2026)Terms and Conditions for ClientsView more
MicromobilityBolt E-Vehicles Global Terms of Service (up to 03.12.2025)Bolt Balance Terms and Conditions (effective as of 21.07.2022)Terms of Use - Beta ProductsView more
RidesTerms and Conditions for ClientsInternal Complaint-Handling System RulesGeneral Terms for Bolt Send for CarriersView more
OtherBOLT PLUS Subscription Terms (valid as of 29 April 2023)Bolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
