Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessBOLT PLUS Subscription Terms (valid as of 29 April 2023)General Terms and Conditions for Bolt Business accountView moreDeliveryTerms and Conditions for Partners (in English and Slovak)Internal Complaint-Handling System RulesBOLT PLUS Subscription Terms (valid as of 29 April 2023)View moreMicromobilityBOLT PLUS Subscription Terms (valid as of 29 April 2023)Bolt E-Vehicles Global Terms of Service (up to 03.12.2025)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreRidesInternal Complaint-Handling System RulesBOLT PLUS Subscription Terms (valid as of 29 April 2023)Terms and Conditions for ClientsView moreOtherInternal Complaint-Handling System RulesBOLT PLUS Subscription Terms (valid as of 29 April 2023)Bolt’s Commitment to Accessibility View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessBOLT PLUS Subscription Terms (valid as of 29 April 2023)General Terms and Conditions for Bolt Business accountView more
DeliveryTerms and Conditions for Partners (in English and Slovak)Internal Complaint-Handling System RulesBOLT PLUS Subscription Terms (valid as of 29 April 2023)View more
MicromobilityBOLT PLUS Subscription Terms (valid as of 29 April 2023)Bolt E-Vehicles Global Terms of Service (up to 03.12.2025)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more
RidesInternal Complaint-Handling System RulesBOLT PLUS Subscription Terms (valid as of 29 April 2023)Terms and Conditions for ClientsView more
OtherInternal Complaint-Handling System RulesBOLT PLUS Subscription Terms (valid as of 29 April 2023)Bolt’s Commitment to Accessibility View more