For Drivers

About Bolt

Driver requirements and information in South Africa

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my account details

How to change my bank account details in South Africa

How to change my profile picture in El Salvador, Honduras, South Africa and Mali

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Driver and vehicle requirements

Premium vehicle category - Johannesburg

Driving with Bolt

Driving in other cities

How to add a new vehicle

How to change or leave my fleet in Portugal and South Africa

How to join a fleet

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Earnings and payments

Bonus was not added

Booking fees in South Africa

Cancellation fee was not added

How are prices calculated?

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Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with Auto Accept

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Using the Bolt app

How do I upload my documents?

How does the airport queuing system work?

How to contact a rider

How to handle scheduled rides

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