Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessPassenger Terms of Service for Ride Booker rides (Bolt for Business) (effective as of 26.05.2026)General Terms and Conditions for Bolt for Business Account (effective as of 26.05.2026)View moreMicromobilityBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreRidesPlatform Terms - Customers (BE) (in ENG) (effective as of 09.07.2026)Internal Complaint-Handling System RulesPlatform Terms - Service Providers (BE) (in ENG) (effective as of 29.12.2025)View moreOtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessPassenger Terms of Service for Ride Booker rides (Bolt for Business) (effective as of 26.05.2026)General Terms and Conditions for Bolt for Business Account (effective as of 26.05.2026)View more
RidesPlatform Terms - Customers (BE) (in ENG) (effective as of 09.07.2026)Internal Complaint-Handling System RulesPlatform Terms - Service Providers (BE) (in ENG) (effective as of 29.12.2025)View more
OtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
