Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Passengers for the Mediation of Transport ServicesGeneral Terms and Conditions for Bolt BusinessView moreRidesGeneral Terms and Conditions for Passengers for the Mediation of Transport ServicesPlatform Terms - Service Providers (GR) (in ENG) (effective as of 19.12.2025)Platform Terms for Ride-Hailing Services - Customers (GR) (in ENG) (effective as of 22.04.2026)View moreOtherBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Passengers for the Mediation of Transport ServicesGeneral Terms and Conditions for Bolt BusinessView more
RidesGeneral Terms and Conditions for Passengers for the Mediation of Transport ServicesPlatform Terms - Service Providers (GR) (in ENG) (effective as of 19.12.2025)Platform Terms for Ride-Hailing Services - Customers (GR) (in ENG) (effective as of 22.04.2026)View more
