Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreDeliveryInternal Complaint-Handling System RulesGeneral Terms to Bolt Food service with the Partner Terms and Conditions for ClientsView moreRidesInternal Complaint-Handling System RulesPlatform Terms for Ride-Hailing Services: CustomersPlatform Terms for Ride-Hailing Services: Service Providers (effective as of 30.07.2025)View moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
DeliveryInternal Complaint-Handling System RulesGeneral Terms to Bolt Food service with the Partner Terms and Conditions for ClientsView more
RidesInternal Complaint-Handling System RulesPlatform Terms for Ride-Hailing Services: CustomersPlatform Terms for Ride-Hailing Services: Service Providers (effective as of 30.07.2025)View more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
