General questions
Contact our support service in the app or by emailing ukraine@bolt.eu using a verified email for more information.
Questions about the driver app
A request is possible under the following conditions:
- You have made at least 25 trips in the last 2 months
- There are no active blocks on your account
- You have no pending transactions
- No unusual activity has been detected on your account
- You have the latest version of the Bolt Driver app
- Your driver account has the correct details of your* bank card
- You comply with our Terms and Conditions.
*We only allow payouts to a bank account in your name to prevent fraud and meet the requirements set by our banking partners. Only bank accounts in national currency are supported. The exception is banks that are prohibited from operating in Ukraine based on relevant decisions of the country's regulatory authorities (sanctioned banks).
When requesting a payout, you will be charged a fee that is displayed in the app. The fee reflects the additional costs associated with processing such a payment. Regular payments are made free of charge.
Make money driving with Bolt
Become a Bolt driver, set your schedule and earn money by driving!
Be your own boss. Start driving and earning!
It takes just 2 minutes to submit your information.
