Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (effective from 24.11.2025)General Terms and Conditions for Bolt Business accountView moreDeliveryTerms and Conditions for Partners (in English and Ukrainian) (effective from June 2023 until 10.06.2026)Bolt-Partner General Terms (UA) (in ENG-UA) (effective from 10.06.2026) Terms and Conditions for Clients (in English)View moreMicromobilityBolt Balance Terms and Conditions (effective as of 01.11.2022)Terms of Use - Beta ProductsView moreRidesTerms and Conditions for Passengers (effective from 24.11.2025)Terms and Conditions for Clients (in English)Bolt Rewards Terms for Drivers.View moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (effective from 24.11.2025)General Terms and Conditions for Bolt Business accountView more
DeliveryTerms and Conditions for Partners (in English and Ukrainian) (effective from June 2023 until 10.06.2026)Bolt-Partner General Terms (UA) (in ENG-UA) (effective from 10.06.2026) Terms and Conditions for Clients (in English)View more
MicromobilityBolt Balance Terms and Conditions (effective as of 01.11.2022)Terms of Use - Beta ProductsView more
RidesTerms and Conditions for Passengers (effective from 24.11.2025)Terms and Conditions for Clients (in English)Bolt Rewards Terms for Drivers.View more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView more
