Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (effective from 24.11.2025)General Terms and Conditions for Bolt Business accountView moreDeliveryTerms and Conditions for Clients (in English)Terms and Conditions for Partners (in English and Ukrainian) (effective from June 2023 until 10.06.2026)Bolt-Partner General Terms (UA) (in ENG-UA) (effective from 10.06.2026) View moreMicromobilityBolt Balance Terms and Conditions (effective as of 01.11.2022)Terms of Use - Beta ProductsView moreRidesGeneral Terms for Fleet Partners / Drivers (effective from 24.11.2025)Global Driver Vehicle Branding Terms and Conditions Terms and Conditions for Clients (in English)View moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (effective from 24.11.2025)General Terms and Conditions for Bolt Business accountView more
DeliveryTerms and Conditions for Clients (in English)Terms and Conditions for Partners (in English and Ukrainian) (effective from June 2023 until 10.06.2026)Bolt-Partner General Terms (UA) (in ENG-UA) (effective from 10.06.2026) View more
MicromobilityBolt Balance Terms and Conditions (effective as of 01.11.2022)Terms of Use - Beta ProductsView more
RidesGeneral Terms for Fleet Partners / Drivers (effective from 24.11.2025)Global Driver Vehicle Branding Terms and Conditions Terms and Conditions for Clients (in English)View more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView more
