For Drivers

About Bolt

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my account details

How to change my bank account details in Ukraine

How to change my profile picture

View more

Driver and vehicle requirements

Driver document requirements in Ukraine

Driving with Bolt

How to add a new vehicle

How to change my vehicle category in Ukraine

How to change or leave my fleet in Ukraine, and Georgia

How to join a fleet

View more

Earnings and payments

Bolt commission in Ukraine

Bonus was not added

Branding for private drivers

Cancellation fee was not added

View more

Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with a delivery order in Ukraine

View more

Using the Bolt app

Feature access requirements

How do I upload my documents?

How to contact a rider

How to handle scheduled rides

View more