Driver Engagement Centres
At our driver engagement centres you can get help with any one of the following issues:
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New driver or fleet registrations
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Issues with driver account
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Linking a new vehicle
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Updating your personal details e.g. banking
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App onboarding - all you need to know to be a Top driver
P.S. You can save a lot of effort and time by writing directly to our customer support in the app. Click on Support
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Get help at the Bolt DEC
Address: 29 Bond Street, Ferndale, Randburg
Support method: By appointment only
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You must book an appointment in advance to get assistance.
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Please arrive on time - late arrivals may result in forfeiting your slot.
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Address: 0A Odin Drive, Thornton, Goodwood
Support method: No appointment is needed - just visit during operating hours for assistance.
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🔔 Important: Make sure you bring any necessary documents related to your query to avoid delays.
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Documents to bring with you.
Huru Criminal Record
Driver's License with PrDP
Driver Photo
cARscan Vehicle Inspection (with valid License Disk)
New Registration (With Car)
Huru Criminal Record
Driver's License with PrDP
Driver Photo
New Registration (No Car)
Updating Personal Details
Linking a car
PrDP for ID verification purposes
Proof of banking letter OR Bank Statement
Refer to the guide here.
If you still require support bring: cARscan Inspection (which includes License Disk)
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