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Driver Engagement Centres
At our driver engagement centres you can get help with any one of the following issues:
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New driver or fleet registrations
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Issues with driver account
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Linking a new vehicle
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Updating your personal details e.g. banking
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App onboarding - all you need to know to be a Top driver
P.S. You can save a lot of effort and time by writing directly to our customer support in the app. Click on Support
Get help at the Bolt DEC
You will only get help at the engagement centre with an appointment. Please ensure that you arrive on time so that you do not forfeit your appointment.
Johannesburg DEC: 29 Bond Street, Ferndale, Randburg
Cape Town DEC: 0A Odin Drive, Thornton, Goodwood
Documents to bring with you.
Huru Criminal Record
Driver's License with PrDP
Driver Photo
ID/ Passport
License Disk/ Operator Card Disk
DEKRA Vehicle Inspection
New Registration (With Car)
Huru Criminal Record
Driver's License with PrDP
Driver Photo
ID/ Passport
New Registration (No Car)
Updating Personal Details
Linking a car
ID Card/Passport
Proof of banking letter OR Bank Statement
Refer to the guide here.
If you still require support bring: DEKRA Inspection and Double Disk
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