Operations Specialist, Projects
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Main tasks and responsibilities:
- You will be creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.
- You will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers.
- You will track project progress, identify potential issues, and adjust to ensure successful project execution.
- You will collaborate with the whole operations team to contribute to the entire project lifecycle.
- You will offer support by checking up on the delivery of initiatives and projects.
- You will build and maintain effective relationships with other departments - Operations, Marketing and Customer Support
About you:
- You have 1-3 years of experience in project management or analytical position.
- You can effectively communicate in English and Azerbaijan, efficiently network, and build meaningful relationships with internal and external stakeholders.
- You demonstrate an analytical mindset and an advanced understanding of leveraging a set of tools to manage data.
- You have strong organisational and project management skills, including the ability to prioritise and lead multiple projects and processes simultaneously.
- You have keen attention to detail, an aptitude for problem-solving, and ability to thrive in a high-volume, deadline-driven work environment.
- You have exceptional collaboration skills, enabling you to work with cross-functional teams and influence stakeholders effectively.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Become part of our Business Operations team
We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location and role.