Customer Support Specialist
We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride hailing and food delivery businesses. The position would be based from our office in Budapest, Hungary.
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.
About us
With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Your daily adventures will include:
- Working across our passenger transport customers
- Relying on Bolt’s best practices as well as your common sense
- Working on issues in Hungarian and English
- Working on other projects aimed at improving our processes and customer experience
About you:
- You are fluent in Hungarian and English, both written and spoken
- You have a positive and hard-working attitude
- You pay attention to details
- You are willing to work daytime and evening shifts
- You are willing to work (some) weekends
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Become part of our Customer Support team
Our Support teams are essential in improving our offering as they're at the forefront of communicating with customers and collecting feedback. Our Customer Support team is responsible for answering customer questions, finding solutions, and ensuring customers have a positive Bolt experience.
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Enjoy various team events to get to know your colleagues.
*Some perks may differ depending on your location.