Senior General Manager
We are looking for a Senior General Manager to lead our Bolt Ride-Hailing Operations in the UK & Ireland markets. You will be responsible for leading the UK & Ireland markets, developing and nurturing critical stakeholder relationships to grow our business, strengthening our market position, and managing, engaging, and retaining staff.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Your daily adventures will include:
- P&L Management - Oversee country P&L delivery against set KPIs.
- Strategy - Leading the country’s strategic and annual business planning process and being responsible for its implementation. Identifying trends, risks and improvement opportunities on a local level that may impact the business with plans to leverage on the opportunities / mitigate the risks. Support the regional peers and the Regional Director in setting up the yearly strategy and the critical programs. Attend monthly, quarterly and yearly decision-making sessions alongside Regional Managers and Regional Directors. On an ad hoc basis, represent the RD in key programs or meetings.
- Operations - Oversee local operations and finances to make sure we are creating the highest possible impact with our investments and maintaining operational efficiency. Designing in-market expansion strategies for ride-hailing services and features.
- People Leadership - Leading and developing teams with excellent strategic thinking, integrity, knowledge, team engagement and growth. Building high performing teams with solid succession planning in the country. Always striving to become a better leader for their team while promoting Bolt’s Culture.
- Stakeholder Management - Advise and closely collaborate with HQ teams such as Product, Legal, FP&A or Marketing to develop and execute key initiatives that drive growth and efficiency.
- Public Relations & Government Relationships (GR) - Be the face and voice of Bolt within the country. Take an active part in the definition and the implementation of Bolt’s GR strategy in the country (national and city levels).
- Business Development - Assist the Corporate Development Team in identifying strategic deals possibilities. Once the deal is complete, operationalise the deal.
About you:
- You have 8+ years of experience in operations management or general management, ideally in a sharing economy, tech business, transport industry, startup or dynamic high-growth company.
- You have prior P&L management experience.
- You have prior commercial operations experience, part of which was in a lead managerial role.
- You have a proven track record of delivering results in a regional, cross-functional, high-growth, and fast-paced environment.
- You are a strong leader and collaborator with excellent negotiation and communication skills.
- You have experience building relationships with leaders & peers, anticipating their concerns and successfully advocating for your priorities.
- You are a hustler, not stopping after several obstacles a day.
- You are highly analytical and have a data-driven mindset with experience reporting on business metrics, trends and using data to drive decision-making.
- You are passionate about new technologies and ridesharing.
- You have a strong sense of ownership with a hands-on approach.
- Having experience in running regional businesses / multi-country markets and handling senior multiple functional stakeholders, is an advantage.
Become part of our Business Operations team
We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.