Account Manager
Are you passionate about building relationships and driving results? If you thrive in a fast-paced environment and love seeing teams excel, then we want you on our team! We're searching for an enthusiastic Account Manager to join our growing food delivery network and manage a portfolio of high-performing delivery teams.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
![Bolt Employee sitting on a Desk](https://images.ctfassets.net/yvl28my7u3la/3wVlRNaGoJGrWMPard1791/251e6ee2fc5466da46c12e9754ce171c/bolt-62.jpg?w=1778&h=2666&fl=progressive&q=80&fm=jpg)
![Bolt employee working behind the desk](https://images.ctfassets.net/yvl28my7u3la/622N3ATZZsQlBVA0kfqV7s/581299b38e3d01450681800be78ff03c/_121.jpg?w=1560&h=1040&fl=progressive&q=80&fm=jpg)
![Bolt Employee with a Dog](https://images.ctfassets.net/yvl28my7u3la/egzfoqJPu7rerRCUIzyYe/2953f6f42bfdbfc2d108f55f6f59e066/Bolt_JHP_TLN-13__1_.jpg?w=1287&h=858&fl=progressive&q=80&fm=jpg)
![Bolt Tallinn HQ Kitchen](https://images.ctfassets.net/yvl28my7u3la/3fyKrOTeCwRQLhErwYxVny/30cf84018cadcf7a6ce90c895d23f097/Bolt_JHP_TLN2-13.jpg?w=1488&h=992&fl=progressive&q=80&fm=jpg)
About the role
Main tasks and responsibilities:
- Focus on building long-term business relationships with Partners in the assigned portfolio.
- Proactively communicate with Partners in the region via phone and internal messaging to assist in business development, as well as in-person online meetings and market visits to the assigned portfolio (up to 50% of the time).
- Oversee operational and commercial metrics of assigned portfolio and given market.
- Excellence in assessing local market characteristics, trends, and factors, and effectively prioritizing and managing assigned portfolio performance to drive business value and GMV growth.
- Manage and orchestrate consumer-facing campaigns, ensuring that all processes are implemented at the city/zone/cuisine level to improve overall performance and maximize campaign results.
- Observe market and competitor behavior and create Partner optimization plans to increase volumes from existing customers.
About you:
- You will have a minimum of 2 years of experience in account management, business consultancy, business development, sales, customer support
- You have affinity or experience within e-commerce, HoReCa and/or food tech or other on demand industry are considered a plus.
- You have a proven track record of client success and consistently achieving metrics and revenue targets.
- You have good analytical skills. Ability to interpret and present data to support decision-making.
- You will be passionate about building relations with others and have sales approach.
- You will have excellent communication & written skills in Greek and communicative English.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Become part of our Business Operations team
We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
![Bolt employee in ogange jacket](https://images.ctfassets.net/yvl28my7u3la/176gz9ykKSvZv51VIS2ArH/a51faff278890422d55fd4d4509b2908/58.jpg?w=2048&h=1366&fl=progressive&q=80&fm=jpg)
![Bolt employees having fun while working in the kitchen](https://images.ctfassets.net/yvl28my7u3la/2TYyBdsMiqiX5JMAI5Qk31/29836c5c18bd04da009b2db5059ccb38/BOLT_TRT_Jopp_Creative-34.jpg?w=2557&h=3835&fl=progressive&q=80&fm=jpg)
![Bolt employee working in the plants](https://images.ctfassets.net/yvl28my7u3la/15e43jLRQBMJuQZKXxToHa/9fef54abe6c2e4283536e378ce2eeced/Bolt_HQ_HUB_-_6.jpg?w=3139&h=3139&fl=progressive&q=80&fm=jpg)
![Bolt employee talking in the kitchen](https://images.ctfassets.net/yvl28my7u3la/3ok1714Rd5x8EZjPEbVrhn/444228a54986566c78812c86ef3ccdb5/113.jpg?w=1306&h=1958&fl=progressive&q=80&fm=jpg)
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location and role.