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What is Bolt: On the move?

Bolt: On the Move is a series of events held in 16 cities. Drivers can sit down and speak directly with Bolt's Operations team. 

 

We want to hear your feedback so we can make meaningful changes. We'll discuss solutions to your possible issues to improve your driving experience. Once the events are over, we'll update you on the progress of the proposed changes.

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What's the benefit for you?

You'll get to share your ideas, concerns, and issues directly with our team and improve the daily routine of thousands of drivers.

City events

Birmingham

Where: Villa Park Stadium

When: 19/09/2024

What you asked for:

  • ​Improve earnings for long distance trips.

  • Improve earnings over the weekend period.

  • Remove in app pop-ups for confirming pricing

  • Educate passengers about ordering trips for under 18s

  • Update acceptance screen to show tolls more clearly 

  • Educate passengers and drivers on how to order trips with multiple stops

What we've done:

  • The in app pop-up for confirming pricing has been removed

Where: The Bristol Pavillion

When: 08/10/2024

What you asked for: 

  • Remove in app pop-ups for confirming pricing

  • Update acceptance screen to show tolls more clearly 

  • Improve earnings for minimum fare trips, and long distance trips

What we've done:

  • The in app pop-up for confirming pricing has been removed

Bristol

Where: Gonville Hotel 

When: 14/11/2024

What you asked for: 

  • Remove in app pop-ups for confirming pricing

  • Improve earnings for minimum fare trips, and long distance trips

  • Update acceptance screen to show tolls more clearly

What we've done:

  • The in app pop-up for confirming pricing has been removed

Cambridge

Where: Pride Park Stadium 

When: 12/11/2024

What you asked for: 

  • More information about nearby driver hubs

  • Educating passengers about vaping/eating/drinking in vehicles

  • Update acceptance screen to show tolls more clearly

Derby

Where: Village Hotel Edinburgh 

When: 22/10/2024

What you asked for:

  • Increase long distance earnings

  • Update acceptance screen to show tolls more clearly

Edimburgh

Where: National Space Centre 

When: 15/10/2024

What you asked for:

  • Increase earnings for short trips

  • Remove in app pop-ups for confirming pricing

  • Educate passengers about ordering trips for under 18s

What we've done:

  • The in app pop-up for confirming pricing has been removed

Leicester

Where: Hotel Rafayel

When: 10/09/2024

What you asked for:

  • Improve earnings for minimum fare trips, and long distance trips

  • Improve airport experience 

  • Show full pick up and drop off address on the order acceptance screen

  • Educate passengers and drivers on how to order trips with multiple stops

  • Provide more educational material on safety tools that Bolt offers. 

London

Where: Emirates Old Trafford

When: 17/09/2024

What you asked for:

  • Improve earnings for minimum fare trips, and long distance trips

  • Improve airport experience, especially with how toll fees are paid to drivers

  • Update acceptance screen to show tolls more clearly 

  • Educate passengers and drivers on how to order trips with multiple stops

  • Remove in app pop-ups for confirming pricing

What we've done:

  • The in app pop-up for confirming pricing has been removed

Manchester

Where: Holiday Inn

When: 03/09/2024

What you asked for:

  • Improve earnings for minimum fare and short distance trips

  • Remove in app pop-ups for confirming pricing

  • Improve earnings for trips to villages and out of city trips

  • Show full pick up and drop off address on the order acceptance screen

What we've done:

  • The in app pop-up for confirming pricing has been removed

Milton

Where: Delta Hotels by Marriott Newcastle Gateshead

When: 24/10/2024

What you asked for:

  • Increase long distance earnings

  • Update acceptance screen to show tolls more clearly

Newcastle

Where: Crowne Plaza Nottingham 

When: 10/10/2024

What you asked for:

  • Improve earnings for minimum fare trips, and long distance trips

  • Remove in app pop-ups for confirming pricing

  • Educate passengers about ordering trips for under 18s

What we've done:

  • The in app pop-up for confirming pricing has been removed

Nottinham

Where: Park Inn By Radisson

When: 04/09/2024

What you asked for:

  • Improve earnings for minimum fare trips

  • Remove in app pop-ups for confirming pricing

  • Improve earnings for trips to villages and long distance orders

  • Educate passengers on how to order a ride for a different category

What we've done:

  • The in app pop-up for confirming pricing has been removed

Peterborough

Where: The Queens Hotel Portsmouth 

When: 20/11/2024

What you asked for:

  • Improve earnings for long distance trips

  • ​Educate passengers about smoking/vaping in vehicles

Porstmouth

Where: Crowne Plaza Royal Victoria Sheffield 

When: 17/10/2024

What you asked for:

  • Improve earnings for minimum fare trips

  • Improve earnings for short distance trips

Sheffield

Where: St Mary's Stadium 

When: 19/11/2024

What you asked for:

  • Improve earnings for long distance trips

  • Update acceptance screen to show tolls more clearly 

  • Add a toll fee to trips that use the Eling Toll Bridge

What we've done:

  • Trips that go over Eling Toll Bridge will now have a fee added

Southampton

Where: Future Inn Cardiff Bay 

When: 27/11/2024

What you asked for:

  • Improve earnings for long distance trips

  • Remove in app pop-ups ​for confirming pricing

What we've done:

  • The in app pop-up for confirming pricing has been removed

Wales
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