What is Bolt: On the move?
Bolt: On the Move is a series of events held in 16 cities. Drivers can sit down and speak directly with Bolt's Operations team.
We want to hear your feedback so we can make meaningful changes. We'll discuss solutions to your possible issues to improve your driving experience. Once the events are over, we'll update you on the progress of the proposed changes.
What's the benefit for you?
You'll get to share your ideas, concerns, and issues directly with our team and improve the daily routine of thousands of drivers.
City events
Where: Villa Park Stadium
When: 19/09/2024
What you asked for:
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​Improve earnings for long distance trips.
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Improve earnings over the weekend period.
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Remove in app pop-ups for confirming pricing
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Educate passengers about ordering trips for under 18s
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Update acceptance screen to show tolls more clearly
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Educate passengers and drivers on how to order trips with multiple stops
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Change driving time limits to count on trip instead of time online
What we've done:
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The in app pop-up for confirming pricing has been removed
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Earnings have been improved
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Driving time limit has been changed to time on trip
​
Where: The Bristol Pavillion
When: 08/10/2024
What you asked for:
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Remove in app pop-ups for confirming pricing
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Update acceptance screen to show tolls more clearly
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Improve earnings for minimum fare trips, and long distance trips
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Change driving time limits to count on trip instead of time online
What we've done:
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The in app pop-up for confirming pricing has been removed
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Earnings have been improved
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Driving time limit has been changed to time on trip
​​
Where: Gonville Hotel
When: 14/11/2024
What you asked for:
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Remove in app pop-ups for confirming pricing
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Improve earnings for minimum fare trips, and long distance trips
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Update acceptance screen to show tolls more clearly
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Change driving time limits to count on trip instead of time online
What we've done:
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The in app pop-up for confirming pricing has been removed
-
Earnings have been improved​​
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Driving time limit has been changed to time on trip
​​
Where: Pride Park Stadium
When: 12/11/2024
What you asked for:
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More information about nearby driver hubs
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Educating passengers about vaping/eating/drinking in vehicles
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Update acceptance screen to show tolls more clearly
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Change driving time limits to count on trip instead of time online
What we've done:
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Earnings have been improved
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Driving time limit has been changed to time on trip
​
Where: Village Hotel Edinburgh
When: 22/10/2024
What you asked for:
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Increase long distance earnings
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Update acceptance screen to show tolls more clearly
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Change driving time limits to count on trip instead of time online
What we've done:​
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Earnings have been improved
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Driving time limit has been changed to time on trip
​
Where: National Space Centre
When: 15/10/2024
What you asked for:
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Increase earnings for short trips
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Remove in app pop-ups for confirming pricing
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Educate passengers about ordering trips for under 18s
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Change driving time limits to count on trip instead of time online
What we've done:
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The in app pop-up for confirming pricing has been removed
-
Earnings have been improved
-
Driving time limit has been changed to time on trip
​
Where: Hotel Rafayel
When: 10/09/2024
What you asked for:
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Improve earnings for minimum fare trips, and long distance trips
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Improve airport experience
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Show full pick up and drop off address on the order acceptance screen
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Educate passengers and drivers on how to order trips with multiple stops
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Provide more educational material on safety tools that Bolt offers.
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Change driving time limits to count on trip instead of time online
What we've done:​
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Driving time limit has been changed to time on trip
​
Where: Emirates Old Trafford
When: 17/09/2024
What you asked for:
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Improve earnings for minimum fare trips, and long distance trips
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Improve airport experience, especially with how toll fees are paid to drivers
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Update acceptance screen to show tolls more clearly
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Educate passengers and drivers on how to order trips with multiple stops
-
Remove in app pop-ups for confirming pricing
-
Change driving time limits to count on trip instead of time online
What we've done:
-
The in app pop-up for confirming pricing has been removed
-
Earnings have been improved
-
Driving time limit has been changed to time on trip
​
Where: Holiday Inn
When: 03/09/2024
What you asked for:
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Improve earnings for minimum fare and short distance trips
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Remove in app pop-ups for confirming pricing
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Improve earnings for trips to villages and out of city trips
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Show full pick up and drop off address on the order acceptance screen
-
Change driving time limits to count on trip instead of time online
What we've done:
-
The in app pop-up for confirming pricing has been removed
-
Earnings have been improved
-
Driving time limit has been changed to time on trip
​
Where: Delta Hotels by Marriott Newcastle Gateshead
When: 24/10/2024
What you asked for:
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Increase long distance earnings
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Update acceptance screen to show tolls more clearly
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Change driving time limits to count on trip instead of time online
What we've done:​
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Earnings have been improved
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Driving time limit has been changed to time on trip
​
Where: Crowne Plaza Nottingham
When: 10/10/2024
What you asked for:
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Improve earnings for minimum fare trips, and long distance trips
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Remove in app pop-ups for confirming pricing
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Educate passengers about ordering trips for under 18s
-
Change driving time limits to count on trip instead of time online
What we've done:
-
The in app pop-up for confirming pricing has been removed
-
Earnings have been improved
-
Driving time limit has been changed to time on trip
​
Where: Park Inn By Radisson
When: 04/09/2024
What you asked for:
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Improve earnings for minimum fare trips
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Remove in app pop-ups for confirming pricing
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Improve earnings for trips to villages and long distance orders
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Educate passengers on how to order a ride for a different category
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Change driving time limits to count on trip instead of time online
What we've done:
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The in app pop-up for confirming pricing has been removed
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Earnings have been improved
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Driving time limit has been changed to time on trip
Where: The Queens Hotel Portsmouth
When: 20/11/2024
What you asked for:
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Improve earnings for long distance trips
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​Educate passengers about smoking/vaping in vehicles
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Change driving time limits to count on trip instead of time online
What we've done:​
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Earnings have been improved​
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Driving time limit has been changed to time on trip
Where: Crowne Plaza Royal Victoria Sheffield
When: 17/10/2024
What you asked for:
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Improve earnings for minimum fare trips
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Improve earnings for short distance trips​
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Change driving time limits to count on trip instead of time online
What we've done:​
-
Earnings have been improved
-
Driving time limit has been changed to time on trip
​
Where: St Mary's Stadium
When: 19/11/2024
What you asked for: ​
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Improve earnings for long distance trips
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Update acceptance screen to show tolls more clearly
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Add a toll fee to trips that use the Eling Toll Bridge
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Change driving time limits to count on trip instead of time online
What we've done:
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Trips that go over Eling Toll Bridge will now have a fee added
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Earnings have been improved
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Driving time limit has been changed to time on trip
Where: Future Inn Cardiff Bay
When: 27/11/2024
What you asked for:
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Improve earnings for long distance trips
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Remove in app pop-ups ​for confirming pricing
What we've done:
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The in app pop-up for confirming pricing has been removed
-
Earnings have been improved
​
