Putting safety at the heart of micromobility.

Bolt Safety Lab

Transparency on safety and partnerships with cities

Because safety-related research on micromobility is still limited, transparency around operator data is critical to supporting cities in making informed decisions around the future of their transportation systems.
Bolt is committed to working in partnership with cities to implement safe micromobility through open dialogue about critical safety issues and how to address them.
From our Scooter Safety Toolkit to our drunk riding prevention and tandem riding prevention features, data and research are essential to developing new tools that keep riders and other road users as safe as possible. Through Bolt Safety Lab, we are excited to share our insights with cities and to support their development of safe, sustainable micromobility solutions.

Markus Villig,

Bolt 創辦人兼執行長

Bolt Scooter Safety Pledge

As a partner to cities, we pledge to embed the following principles into Bolt’s global scooter operations. Our aim is to support city efforts to achieve Vision Zero – the elimination of all traffic fatalities and severe injuries.

2024 Bolt scooter safety report

Between 2022–2023, Bolt’s scooter injury rate per 1 million km declined by 6.62%, while the severe injury rate per 1 million km declined by 37.44%.
Read the full report to find our more about key scooter safety developments and stay tuned for the next version of this annual report.
2022-2023

Injuries per 1 million km ridden

Injuries per 1 million km ridden decreased from 11.3 to 10.5 for scooters

2022-2023

Severe injuries per 1 million km ridden

Severe injuries per 1 million km ridden decreased from 5.5 to 3.5 for scooters

Research highlights

安全再升級:全新「行程錄音」功能正式上線
產品更新2026年6月15日

安全再升級:全新「行程錄音」功能正式上線

在 Bolt,安全是我們的首要任務。因此,我們很高興宣布 APP 內「安全工具箱」的新成員:行程錄音。 這項功能讓乘客與駕駛能在行程中透過 APP 錄音,以抑制不當行為、提升安全性,並在發生潛在糾紛時協助我們及地方執法單位進行調解。