Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Passengers (Effective as of 01.08.2025)General Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreMicromobilityBolt E-Vehicles Terms of Service in Ireland (effective as at 1 October 2022)Bolt E-Vehicles Global Terms of Service (effective until 30 September 2022)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreRidesGeneral Terms and Conditions for Passengers (Effective as of 01.08.2025)Internal Complaint-Handling System RulesIreland Vehicle Branding Terms and ConditionsView moreOtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Policy for the prevention of fraud (Ireland)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Passengers (Effective as of 01.08.2025)General Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
MicromobilityBolt E-Vehicles Terms of Service in Ireland (effective as at 1 October 2022)Bolt E-Vehicles Global Terms of Service (effective until 30 September 2022)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more
RidesGeneral Terms and Conditions for Passengers (Effective as of 01.08.2025)Internal Complaint-Handling System RulesIreland Vehicle Branding Terms and ConditionsView more
OtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Policy for the prevention of fraud (Ireland)View more
