Welcome to the Bolt Portugal Driver Document Guide
This guide brings together everything you need to know about driver and vehicle document requirements, uploading, and updating your files to stay active with Bolt Portugal. Whether you’re a new driver or managing a fleet, you’ll find step-by-step instructions and the latest compliance info here.
Driver Document Requirements
To become a Bolt driver in Portugal, you must meet certain criteria and provide valid documents. Make sure all your documents are up to date and ready before you apply or renew.
Vehicle Document Requirements
All vehicles used for Bolt rides in Portugal must meet these requirements. The car must be owned by the fleet or have a documented association with it.
Insurance Policy Details
Your insurance policy must meet strict criteria for TVDE operation. The policyholder must be the vehicle owner, except in cases of usufruct, sale with reservation of ownership, or financial leasing.
Proving Vehicle Association
If your vehicle is not directly owned by your fleet, you must provide a document showing the relationship between the vehicle and the fleet. Acceptable documents: ⁃ DAV (Vehicle Authorization Document) ⁃ Rental contract ⁃ Loan agreement (Comodato) ⁃ Financial leasing contract ⁃ Circulation declaration
Uploading Your Documents
You can upload your documents through the Driver Portal or the Fleet Manager Portal. Make sure all files are original color photographs—no scans or black-and-white images.
Updating Expired Documents
If any of your documents expire, update them immediately to avoid interruptions. Upload renewed documents as soon as you receive them to keep your account active.
Tips for a Smooth Application
Collect all documents before starting the process to avoid delays. Make sure your contact details are correct and your photos are clear.
Need Help?
If you have questions or need assistance, visit our FAQ or contact Bolt support. We’re here to help!
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