Senior Operations Specialist
The Operations team at Bolt is fully responsible for strategy, marketplace health, and growth in Dar es Salaam. To build on our success, we are looking for a data-driven and results-oriented Senior Operations Specialist with a strong get-it-done attitude to help us drive operational excellence and transform the mobility industry in Dar es Salaam.
Location: Dar es Salaam, TanzaniaView all roles
What you can expect
Main tasks and responsibilities:
Re-engage lost revenue by reactivating existing fleet cars
Improve engagement of active fleet cars by analysing key performance metrics and meeting fleet owners to gather insights and drive improvements
Develop and execute strategies to strengthen Bolt’s Fleet value proposition
Collaborate with HQ teams such as Central Operations, Product, Legal, Campaigns, and Marketing to retain, engage, and grow fleets
Capture fleet feedback on supply blockers and partner with teams to remove them
Identify and source new fleet partners not yet operating on Bolt
What we expect
About you:
Experience is great, but what we look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
You have 6+ years of experience in Operations, Startups, Strategy Consulting or other relevant organisations
You are a strong collaborator with excellent communication skills in English
You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
You have a strong motivation to solve problems creatively and efficiently
You thrive in a fast-paced environment
You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility
Impact millions of customers and partners in 500+ cities across 45 countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode
Take care of your physical and mental health with our wellness perks
Be part of an international and diverse team, in which we ensure a cooperative work environment
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
