Your partner on every journey

Available 24/7, our dedicated concierge team orchestrates every detail of your journey. From last-minute changes to complex itineraries, every request is handled with care and precision.

A concierge you can rely on

Our concierge team is committed to ensuring an effortless experience from reservation to arrival, for the booker and the traveler.

Availability 24/7

Your dedicated partner is always on hand, ensuring you have a point of contact whenever you need them.

Flawless coordination

Every arrival and departure is perfectly timed, even if plans change, whether a single transfer or multicity tour.

Total discretion

From private itineraries to personal assistance, every conversation and request is strictly confidential.

Consistent service worldwide

Your preferences are saved to your Bolt Business account, ensuring you receive the same standard of service wherever you travel.

Comfort in every class

Reserve a car
The gold standard for executive travel

Business Class

For even the most discerning guests

First Class

Spacious travel for larger groups

XL Class

FAQ

Answers to questions on luxury cars, chauffeurs, and how to reserve.

Bolt Chauffeur journeys can be reserved through the Ride Booker tool on Bolt Chauffeur’s website or in the Bolt Business portal. You can also reserve cars directly in the Bolt app (availability dependent on your region).

Bolt Chauffeur’s 24/7 concierge team proactively monitors every journey to anticipate issues before they arise. When you need assistance, you’ll be connected quickly to a dedicated expert who is empowered to help, ensuring a seamless and stress-free travel experience. Learn more about Bolt Chauffeur’s concierge team.

Plans can change. You can cancel your journey for free up to 60 minutes before the scheduled pickup time.

When booking an airport transfer, include your flight number and we will proactively monitor your flight's real-time status. Bolt Chauffeur’s team will automatically adjust your pickup time so your chauffeur is ready to greet you whenever you land.

Yes. Your chauffeur is happy to accommodate any request, such as adding a stop, as long as it is feasible. For any complex changes, Bolt Chauffeur’s 24/7 concierge is also available to assist in real-time.

To ensure a comfortable journey and that all your luggage fits, please refer to Bolt Chauffeur’s general guidelines below:

  • Business and First Class: Typically accommodates up to 2 Medium check-in bags or 1 large check-in bag plus 1 cabin bag.
  • XL Class: Offers significant space, typically for up to 5 Large check-in bags.

If you are unsure whether your luggage will fit, please contact Bolt Chauffeur’s concierge. We are happy to help you select the right vehicle for your travels.

Yes, the quoted price includes all tolls, taxes, and parking fees. We also include a complimentary waiting time of 45 minutes for airport transfers and 15 minutes for all other journeys.