Making rides better — together.
Bolt is committed to building a platform where everyone gets where they’re going safely and with respect. These guidelines outline what is expected on every trip from riders, drivers and fleet partners. By following these guidelines, we can build a safer, more respectful, and fairer platform for all. While our Platform Terms are the legal basis for using the Bolt platform, these guidelines help explain what respectful, safe behaviour looks like in everyday situations.

Explore our guidelines by topic area







