For Drivers

About Bolt

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my account details

How to change my bank account details

How to change my profile picture

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Driver and vehicle requirements

DAC7 and required partner details

Driver document requirements in Germany

Fleet owner document requirements in Germany

Vehicle and category requirements in Berlin

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Driving with Bolt

Driving in other cities

How to add a new vehicle

How to join a fleet

How to remove a vehicle from the account

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Earnings and payments

Bolt Commission in Germany

Bonus was not added

Cancellation fee was not added

How are prices calculated?

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Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with Auto Accept

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Using the Bolt app

Feature access requirements

How do I upload my documents?

How to contact a rider

How to handle scheduled rides

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