Central Operations Manager, Maintenance
Central Operations Manager, Maintenance is part of the central operations team.
The role is responsible for the global repairs and maintenance processes. They will define best practices to improve mechanics efficiency and incentives, create practices for seasonal scaling and descaling, and set up maintenance process controls and reporting.
The main objective for this position is to minimise the downtime of the fleet resulting from maintenance and repairs.
Location: Tallinn, EstoniaView all roles
What you can expect
Main tasks and responsibilities:
Set up global maintenance related processes and SOPs to increase fleet availability in all markets.
Define KPIs for maintenance and repairs efficiency and quality.
Initiate and execute global operations improvements projects.
Create training and onboarding materials for mechanics.
Establish quality standards and best practice processes and ensure that they are followed by mechanics.
Manage and support the warehouse teams by defining precise operational processes with a focus to strong operational execution and results.
What we expect
About you:
You have 2+ years experience in an analytical and/or entrepreneurial position
Minimum 1 year of direct people management experience or experience managing functional stakeholders
You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
You are high on empathy with a strong interest in training and developing your teams
You are highly analytical and have a data-driven mindset with excellent Excel skills
You have a strong sense of ownership with a hands-on approach
Apply now and join us to make cities for people, not cars.
About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
