Insurance Lead

We are looking for an Insurance Lead who will take ownership of Bolt’s Rentals insurance portfolio (Bolt Drive and Micromobility), while also contributing to group-wide insurance strategy and programmes. You will lead performance reviews, oversee claims and MTPL outcomes, and work closely with teams across Operations, Finance, Legal, and Product to strengthen Bolt’s insurance performance and impact. Are you ready to take the lead on high-impact insurance programmes across multiple countries? Join us!Locations: London, United Kingdom | Tallinn, Estonia

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About the role

This is a unique opportunity to play a central role in Bolt’s Insurance team while owning the Rentals portfolio. You will partner closely with the Bolt Drive and Micromobility teams, ensuring the right insurance structures, smooth day-to-day processes, and transparent performance oversight across multiple markets. Success in this role means strong insurance programme performance, coordinated cross-functional workflows, and predictable outcomes for our operational teams. You will support broader insurance initiatives across Bolt, contribute to key renewals, and help evolve the way insurance supports growth and risk across the business. You will report to the Head of Insurance and collaborate daily with Operations, Claims, Finance, Legal, and external brokers and insurers.

Main tasks and responsibilities:

Lead the insurance portfolio for Bolt Drive as the primary vertical, with additional oversight across Micromobility insurance programmes.
Run regular claims reviews, Quarterly Business Reviews (QBRs), and insurer/broker meetings to monitor and improve performance.
Monitor MTPL and other insurance metrics, identify trends, and work cross-functionally to reduce loss costs and operational risk.
Support group-wide insurance initiatives, including renewals, broker management, data improvements and cross-vertical projects.
Collaborate with Operations, Finance, Legal, Product and Claims to align insurance structures with business needs across multiple markets.
Support country expansions and new product initiatives by coordinating relevant insurance requirements and solutions.
Main tasks and responsibilities:

About you:

Strong professional background within an insurer, broker or MGA, with robust technical knowledge of motor insurance and MTPL.
Experience working with multi-country or pan-European insurance programmes, ideally including FoS arrangements.
Confident in leading structured external and internal meetings such as claims reviews and QBRs.
Able to collaborate effectively across operational, financial and legal stakeholders in a fast-paced environment.
Strong analytical skills with the ability to interpret insurance data and drive improvements.
High attention to detail and capable of managing multiple markets and priorities simultaneously.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.
About you:

Apply now and join us to make cities for people, not cars.

We can only offer relocation and visa support to Tallinn
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The Finance team manages the amount of risk Bolt should take to receive an adequate return on investment. Our team is focused on acquiring financial resources, obtaining funds, and providing information that other business functions require.
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Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

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With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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