Luton document requirements

Drivers who are licensed by Luton Council must provide the documents listed below to be considered for driving on the Bolt platform.

Please follow carefully the instructions to have your documents successfully reviewed for account activation:


DVLA Driving Licence

  • Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
  • Must be a full licence, not provisional
  • Address (including postcode) must match with your Private Hire Driver's licence

DVLA Check Code

  • Must be generated on the government webpage or by calling the DVLA
  • Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)

Private Hire or Dual Driver Badge

privatehirebadge

  • Must be issued by Luton Council
  • Must be a photograph of the front of the current Private Hire or Dual Driver Badge
  • Your image, PHL Number, Name and Expiry Date must be clearly shown
  • Your Licence Number, Name and Expiry Date must match your PHL

Private Hire or Dual Driver Licence

privatehiredriverlicence

  • Must be issued by Luton Council
  • Must be a photograph of the front of the current Private Hire or Dual Driver Licence
  • Your Name, Licence Number, Address and Expiry Date must be clearly shown

Private Hire Vehicle Licence

privatehirevehiclelicence

  • Must be issued by Luton Council
  • Must be a clear photograph of the entire page
  • Must be a valid Private Hire Vehicle Licence

Certificate of Compliance

certificateofcompliance

  • Must be issued by the Luton Council
  • Must be a clear photograph of the full, original document or a good-quality scan

Insurance Certificate

  • The insurance policy must state for Private Hire or Hire and Reward.
  • Make sure that the insurance policy does not have any typos in your name.
  • Insurance documents with time restrictions on coverage are not accepted.

If you rent a car:

  • Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter.

Bank Statement

  • Must be for the same account that you will receive your Bolt payments to
  • The account must be in your name:
    • We accept only personal bank details (including joint personal accounts)
    • Sole trader business accounts (where the account holder name matches your legal name / sole trader name).
  • The sort code and account number must be visible
  • The financial details of the transactions can be excluded from the statement (cropped or blurred out).

Profile Picture

  • Visible to clients on Bolt passenger App
  • Matches the requirements.

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