Drivers will always attempt to take either the shortest route possible or the route chosen by the passenger. In cases that a driver does not know the route, navigation tools should be used.
If the price at the end of the journey exceeds the initial estimate, it may have been due to a number of factors (additional passengers, traffic congestion, road closures).
To check whether the final fare falls within the expected range, please see Transport for Ireland’s Fare Estimator ↗.
If you find the fare falls out of the estimated range, please contact our Support team via the app for assistance.